Overview
PayPress Analytics groups money values by currency so unlike currencies are not intentionally added together.
Requirements
- Stripe account with one or more currencies.
- Analytics access.
Steps
- Open Analytics.
- Review each currency section.
- Compare metrics within the same currency.
- Avoid adding different currency sections together manually unless you have a separate conversion process.
Expected Result
USD, CAD, EUR, GBP, or other Stripe currencies appear as separate groups when present in the Stripe data.
Important Notes
Charges may use customer-facing currency, while Balance Transactions use Stripe settlement currency. This can affect how Gross Revenue and Stripe Net Volume line up in accounts with currency conversion.
Troubleshooting
If a CAD account displays CAD values, that is expected. If values appear in an unexpected currency, check Stripe settlement currency, connected account mode, and balance transaction currency.