Overview
Failed Payment Attempts shows unsuccessful payment activity reported by Stripe for the selected time range.
Requirements
- Stripe failed payment activity.
- Analytics access.
Steps
- Open Analytics.
- Select a time range.
- Review Failed Payment Attempts.
- Use Stripe or PayPress diagnostics for detailed investigation.
Expected Result
The metric provides a high-level count of failed attempts, not a full failed-invoice report.
Important Notes
Do not treat this number as the same as failed invoices or failed subscriptions. It reflects the implemented analytics calculation and should be used as a directional operational signal.
Troubleshooting
If you are investigating a specific failed renewal, use Orders, Subscriptions, and Diagnostics rather than relying only on Analytics.