Overview
Donation receipts are Stripe document links associated with donation payments. PayPress displays receipt links when Stripe provides them.
Requirements
- Completed donation.
- Working webhook connection.
- Stripe receipt generated for the payment.
Steps
- Complete a test donation.
- Open PayPress Orders.
- Open the donation order.
- Look for the Receipt link.
- Open the link to confirm it works.
Expected Result
The donation order shows a receipt link when Stripe has generated one and PayPress has received the related webhook data.
Important Notes
Stripe controls receipt generation. A receipt link may appear shortly after checkout, not always instantly on the success page.
Troubleshooting
If the receipt is missing, wait briefly and refresh. Check webhook events such as charge updates. Confirm the payment exists in the same Stripe mode you are viewing.