Overview
Order Details is the full merchant-facing view for a single order. It contains the information that is too detailed for the Orders table.
Requirements
- A PayPress order.
- Administrator access to view order details.
Steps
- Open PayPress Orders.
- Click Details for an order.
- Review Order Information.
- Review Customer Information.
- Review Shipping Address if present.
- Review Form Responses if present.
- Review Stripe References.
- Open External Links such as Invoice or Receipt.
- Use Billing Actions or Danger Zone actions only when appropriate.
Expected Result
The Order Details page displays the full local order record, including customer, payment, Stripe, document, form, shipping, and refund-related information.
Important Notes
Order Details is read-focused. Refund and retry actions may appear only when enabled and eligible. Stripe references are clickable when PayPress can safely link to the matching Stripe Dashboard object.
Troubleshooting
If a section is missing, it may not apply to that order. For example, Shipping Address appears only when shipping was collected. Form Responses appears only when the plan had a submitted Payment Form.