Test Mode Troubleshooting

Use this guide when PayPress behaves differently in Test Mode than expected.

Overview

Use this guide when PayPress behaves differently in Test Mode than expected.

Symptoms

  • Test payment fails.
  • Live keys are accidentally used.
  • Webhooks do not appear.
  • Stripe objects are missing from the expected Dashboard view.
  • Test card does not behave as expected.

Likely Causes

  • PayPress mode does not match the Stripe Dashboard mode.
  • Test keys are missing.
  • Test webhook is not configured.
  • Wrong Stripe test card is used.
  • Multiple Stripe accounts or sites are being compared.

Resolution Steps

  1. Confirm PayPress is in Test Mode.
  2. Confirm test publishable and secret keys are saved.
  3. Confirm the test webhook is configured.
  4. In Stripe Dashboard, switch to Test Mode.
  5. Run a new test checkout.
  6. Review PayPress Orders and Diagnostics.
  7. Use Stripe documented test cards for the exact scenario.

Expected Result

Test payments should create Stripe test objects and PayPress test orders without charging real cards.

Additional Notes

Test Mode and Live Mode are separate. Test webhooks, API keys, customers, subscriptions, and payments do not automatically carry over to Live Mode.

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