Collect Shipping Information Before Payment

Use shipping address collection when a plan requires a customer shipping address during Stripe Checkout.

Overview

Use shipping address collection when a plan requires a customer shipping address during Stripe Checkout.

When to Use This Setup

Use this setup for physical products, mailed materials, welcome kits, printed books, merchandise, or items that require delivery.

Requirements

  • PayPress plan.
  • Collect Shipping Address enabled.
  • Shipping process outside PayPress.

Configuration Steps

  1. Open the plan.
  2. Enable Collect Shipping Address.
  3. Save the plan.
  4. Complete a test checkout.
  5. Open Order Details.
  6. Confirm the Shipping Address section appears.

Recommended Settings

  • Shipping Collection: enabled only when needed.
  • Payment Type: one-time, subscription, or donation as appropriate.
  • Customer Notes: optional for delivery notes.
  • Payment Form: optional for additional non-address details.

Testing Checklist

  • Complete checkout with shipping address.
  • Confirm address appears on Order Details.
  • Confirm order status and amount.
  • Confirm receipt/invoice links.
  • Confirm your fulfillment process can use the displayed address.

Expected Result

Stripe collects the shipping address, and PayPress displays the stored address on Order Details.

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